Refund policy

REFUND & RETURN POLICY
Returns

Customers can request a return within 7 days of delivery.

Return Conditions

Items must be:

Unused
In original packaging
With tags attached
Not damaged by the customer
Non-Returnable Items

We do not accept returns for:

Innerwear
Sale/discount items
Customized products
Refund Process

Once the returned product is received and inspected, refunds will be processed within 5–7 business days to the original payment method.

Exchange

Size exchanges are allowed subject to availability.

SHIPPING POLICY
Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Delivery Time

Estimated delivery:

Metro cities: 3–5 business days
Other locations: 5–8 business days
Shipping Charges

Shipping charges (if applicable) will be shown at checkout.

Tracking

Tracking details will be shared via email/SMS once your order is shipped.

Delays

Delivery may be delayed due to weather, courier issues, or public holidays.

CANCELLATION POLICY

Orders can be cancelled within 12 hours of placing the order.

Once the order is shipped, cancellation is not possible.

To request cancellation, contact us at glamandtrendavenue@gmail.com